cantor index to spreadex switch

Information on your Cantor Index to Spreadex account switch
As a Cantor Index customer, you may have been informed that Cantor Index ceased its non-equity, financial spread betting offering as of Friday, 15th March, 2013.

Spreadex has acquired the Cantor Index non-equity, financial spread betting client list, allowing these account holders to continue to place financial spread bets on a wide range of markets, 24 hours per day through an award-winning online platform and industry-leading iPhone app.

You will be able to log in to your new Spreadex account using your previous Cantor Index username and a new password, which will be emailed to you before your account is transferred. If you do not receive this password, please refer to our FAQs below. You will also be able to use your new Spreadex account to place sports bets.

Any open positions you currently have with Cantor Index will be transferred to your new Spreadex account at 7.30pm on Wednesday, 20th March, 2013.

For more information on financial spread betting with Spreadex view our Video Training Centre.

Or click this link to find out about the Spreadex Financial Trading app for iPhone.

If you have any other queries, please consult the FAQs below.

Thank you,

Spreadex Ltd

FAQs

Do I have to do anything in order to transfer my account to Spreadex
No. Your account will be automatically transferred from Cantor Index to Spreadex at 7.30pm on Wednesday 20th March, 2013. We may be in contact with you before this date to facilitate an earlier transfer for you for your convenience. If you have any questions about this process, please contact us on info@spreadex.com or 01727 895 000.

How do I log in to my Spreadex account?
You can log in to your new Spreadex account here or via our financial trading iPhone app. You can log in using your current Cantor Index username or a new Spreadex account number. Your new Spreadex account number and password will be emailed to you before your account is transferred. If you do not receive your account number or password or are having problems logging in, please click here to reset your password or call our customer services team on 01727 895 000.

Which Customer Agreement will my financial spread bets be governed by?
Your account will be automatically transferred to the Spreadex platform as of 7.30pm Wednesday, 20th March 2013 unless you request an earlier transfer, however your account will continue to be governed by the Cantor Index Customer Agreement until 00.01am on Tuesday, April 2nd 2013. After this time your account will be governed by the Spreadex Customer Agreement, which you can see here.

I don’t have a credit limit with Cantor Index. Can I apply for one?
You can apply for a credit limit with Spreadex by contacting us on 01727 895 000. However, if you wish to apply for a credit limit before 00.01 hours on Tuesday, April 2nd 2013 you will be required to sign up to the Spreadex Customer Agreement. Please be aware that we may have to conduct necessary credit searches and ID/address verification checks as part of your request. For applications over £2,000 further documentation may be required.

I had money in my account with Cantor Index. What has happened to this?
Where possible, all funds will be transferred directly from Cantor Index to Spreadex to make the switchover process as seamless as possible. All money is segregated and afforded full client money protection in accordance with FCA regulations. To confirm you wish to transfer your client money from Cantor Index to Spreadex, please email fins@spreadex.com together with your Spreadex account number or Cantor username, stating "I confirm my agreement to transfer my client funds'.

I have open positions with Cantor Index. What will happen to these?
All client positions will be transferred from your current Cantor Index account to your new Spreadex account at 7.30pm on Wednesday 20th March, 2013. Your positions at Cantor Index will be closed and re-opened on your new Spreadex account in the same market at the same price. At the same time, the money in your Cantor Index account will be transferred to your Spreadex account.

Is Spreadex a regulated company? How financially secure is Spreadex?
Formed in 1999 and regulated by the FCA, Spreadex has developed a reputation for excellent customer care and for handling some of the largest bets in the industry. Spreadex has been named in the Sunday Times Profit Track list of the top 100 most profitable UK companies on three separate occasions. Read more about Spreadex here.

I don’t want my account transferred. What should I do?
If you don’t want your Cantor Index account transferred to Spreadex please contact Cantor Index before 7.30pm on Wednesday 20th March 2013.

What financial markets does Spreadex offer?
Spreadex offers an extensive range of indices, equities, FX, commodities, bonds, interest rates and ETFs. We specialise in AIM stock trading, with prices offered on companies with a market cap as low as £1million. Spreadex also offers telephone trading on Options on many instruments. See more on our range of markets here.

Can I use my Spreadex Account for anything else?
Yes. You can also use your Spreadex account to place sports spread bets or fixed odds bets on hundreds of sports events online or via your smart phone. Spreadex is the only company to offer this service from one account. Find out about our sports betting service here.

Can I bet on my mobile device with Spreadex?
Yes. Our Financial trading platform can be accessed from most mobile devices. We also have an financial trading iPhone App which can be downloaded for free from the App Store allowing you quick and easy access to your account on the move.