OPEN AN ACCOUNT

To open an account, simply fill out our online application form. Applying for an account is a quick and simple process. You can access our application form 24 hours a day. We will require complete and accurate details in order to establish your identity and carry out anti-fraud and security checks.

You may be granted an account straight away, however, in some circumstances we will require further information from you. Although we require employment details, we will not contact your employer as part of the application. We do not take any applications over the phone.

You can download a paper application form and return it by post to address stated on the form.

We accept international applications, however, some territories are restricted due to legal and regulatory reasons. For more information on your country visit our application form or contact our back office team.

We are required by law to make sure our service is appropriate for you, so before submitting your application please make sure that you read our terms and conditions and that you understand and are comfortable with the risks involved with spread betting.

HOW TO

APPLY FOR AN INTEREST-FREE CREDIT LIMIT

For professional accounts only: Depending on your personal circumstances you may qualify for a credit limit. You can select to apply for credit when you are filling in your application, which allows you to start betting straight away without the need to put funds in your account.

HOW TO

AVOID INACTIVITY CHARGES

We do not charge you for holding an account with Spreadex or charge inactivity fees like some providers. There are no minimum deposit requirements, joining fees, contracts to sign or obligation to trade.

HOW TO

UPDATE ADDRESS DETAILS AND PERSONAL INFORMATION

You can update your address details and personal information online at www.spreadex.com. Simply log in to your account, go to ‘My Account’ and select 'Edit Contact Details', Edit Address' or 'Edit Security Details’.

Here you can update your postal address, correspondence address, email address, phone numbers and security details. Once you have updated your details you will need to enter your password and then click ‘Submit changes’. 

Alternatively you can call our Customer Services Team on 01727 895 000 or email info@spreadex.com with any changes and we can alter them for you.

HOW TO

RECEIVE ACCOUNT STATEMENTs

You will receive a reminder email once a week to inform you that your statement is ready to be viewed online. We do not send out paper statements although we are happy to provide one at your request.

HOW TO

LOG IN IF I HAVE FORGOTTEN MY PASSWORD AND/OR USERNAME

If you have forgotten your Spreadex password, account number or username you can click on ‘Forgotten Login Details’ on the login page and follow the instructions to either create a new password or to have your account number or username sent to you.

If you are attempting to log in but receive a message saying that your password is invalid or your account is locked, please call either our Customer Services Team on 01727 895 000, Financial Trading Room on 08000 526 570 or Sports Trading Room on 08000 526 575 for assistance.

HOW TO

REACTIVATE MY ACCOUNT

If your account has been suspended please contact our Back Office on 01727 895 000 with account number to hand, for help in reactivating.

If your account has previously been closed and you wish to reopen it, we would need written notice and your details (name, account number) via email or post and we will happily re-open it for you.